Terms & Conditions
Effective Date: January, 2026
These Terms & Conditions govern your use of the XOD website and any inquiry, quote request, order, or purchase made through XOD. By using this website or placing an order, you agree to these Terms & Conditions.
1. Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or interfere with the use of this website by any other person or entity.
2. Product Information
XOD makes reasonable efforts to ensure that product descriptions, specifications, pricing, images, and availability are accurate. However, all information is provided for general informational purposes and may be updated, corrected, or changed at any time without prior notice.
3. Orders and Acceptance
All orders are subject to review, acceptance, and availability. Submission of an order, request, or payment does not guarantee acceptance. XOD reserves the right to refuse, cancel, or limit any order at its discretion, including in cases of pricing errors, stock issues, suspected fraud, or incorrect product information.
4. Pricing, Payment, and Taxes
All prices are subject to change without notice unless otherwise confirmed by XOD in writing. Customers are responsible for any applicable taxes, duties, fees, or similar charges associated with their order, unless otherwise stated at checkout or in writing.
By placing an order, you confirm that the payment method provided is valid and that you are authorized to use it.
5. Shipping and Delivery
Shipping timelines, processing windows, delivery estimates, and shipping-related terms are described in XOD’s Shipping Policy. Delivery dates are estimates only and may be affected by carrier delays, holidays, weather conditions, inventory constraints, or other events outside XOD’s reasonable control.
6. Returns and Refunds
Returns and refunds are governed by XOD’s Return & Refund Policy. No return or refund will be processed unless the applicable conditions in that policy are satisfied.
7. Customer Responsibility
Customers are responsible for ensuring that any product purchased from XOD is suitable for their intended use and is used, handled, stored, and operated in accordance with applicable instructions, product documentation, and all applicable laws or regulations.
Where a product is intended for professional, commercial, aesthetic, or clinical use, the customer is responsible for ensuring that only appropriately trained and authorized personnel use the product.
8. Intellectual Property
All content on this website, including text, graphics, logos, branding, images, videos, downloadable materials, and design elements, is owned by or licensed to XOD and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used without prior written permission from XOD.
9. Third-Party Links and Services
This website may contain links to third-party websites, services, or resources. XOD is not responsible for the content, policies, availability, or practices of any third-party site or service.
10. Disclaimer
Except where expressly stated in writing, all website content, materials, and product information are provided on an “as is” and “as available” basis. XOD makes no guarantee that the website will be uninterrupted, error-free, or fully up to date at all times.
11. Limitation of Liability
To the fullest extent permitted by applicable law, XOD will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the website, any delay in delivery, any inability to use the website, or any purchase or use of products offered through the website.
To the fullest extent permitted by law, XOD’s total liability in connection with any claim relating to a product or order will not exceed the amount actually paid for that product or order.
12. Changes to These Terms
XOD may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after such updates constitutes acceptance of the revised terms.
13. Contact
If you have questions regarding these Terms & Conditions, please contact XOD through the contact information listed on the website.
