Return & Refund Policy

We want you to feel confident when ordering from XOD. If you need to request a return, please review the policy below.

Effective Date: January, 2026

Return Window

Customers may request a return within 30 days of receiving the product.

Return Eligibility

To qualify for a full refund, the item must be returned unopened, unused, and in its original condition.

Return Shipping

Customers are responsible for return shipping costs.

Non-Returnable Items

At this time, we do not list any product-specific non-returnable items unless otherwise stated at the time of purchase.

Refunds

Once the returned item is received and reviewed, approved refunds will be issued to the original payment method.

How to Start a Return

Please contact XOD before sending any item back so we can provide return instructions.